How to deactivate or reactivate a team member
Turn off someone's access, or give it back later.
Last updated
Audience: Admin
Deactivate
- Go to Team Management.
- Click the ⋮ menu on the person's row and click Deactivate.
- Read the message and click Deactivate Member. You'll see that they have been deactivated from the team.
They can no longer sign in or see any data. Their patients and letters stay in your clinic.
Reactivate
- Open the Deactivated tab.
- Click Reactivate next to the person. You'll see User reactivated successfully.
[Screenshot: Deactivated tab]
Good to know
- Reactivating uses a seat. If Reactivate is greyed out, you have no free seats - see How to add seats.
- The Super Admin can't be deactivated.