8 articles
Sign in to Arvi with your email and password.
Reset your password with a code sent to your email.
Change your password from the Security page, and the rules it must follow.
Finish signing in with the 6-digit code sent to your email.
Set up an authenticator app and keep your backup codes safe.
Add, change or remove your profile photo.
Switch Arvi between light and dark colours.
Move between your clinics without logging out.
Arvi logs you out after 60 minutes of inactivity. A warning appears 2 minutes before - click Stay Logged In to stay in. The timer pauses while you're recording.
Check your spam folder. For a sign-in code, click Resend on the code screen. For the confirmation email, the link lasts 24 hours - if it has expired, sign up again. Still nothing? Confirm your email is correct with your Admin, or contact Arvi Support.
Arvi sends sign-in codes to your email, so you don't need your phone - sign in from any device where you can open your email. Can't get into your email? Contact Arvi Support to verify your identity and regain access.
Yes - use Switch Organisation in your profile menu to move between clinics with the same email.