The Letters page: My Drafts, Approved Letters, Sent Letters

Audience: All

Click Letters in the sidebar to open Letter Management. Letters move through three stages, shown as tabs with a count on each:

• My Drafts - new letters written by AI from your recordings. Check, edit and approve them here. New letters have a NEW badge.
• Approved Letters - letters that have been approved. Each one shows its status:
  • Approved Unsent - ready to send.
  • Approved sent - already sent.
  • Marked as Actioned - dealt with outside Arvi.
• Sent Letters - letters that have been emailed, with the recipient and the date sent.

[Screenshot: Letter Management with the three tabs]

What you can do on each tab

• My Drafts - View Letter to read, edit and approve; delete drafts.
• Approved Letters - send, re-send, download or print; move back to draft; mark as actioned.
• Sent Letters - re-send, download or print.

On every tab, the More Options menu on each row also lets you create a Patient Summary or Consultation Note from the same recording.

Tip: not sure which tab a letter is in? Type the patient's name in the search box - it searches all three tabs at once.