Your first consultation: record → letter → send
Record a consultation, create the letter, approve it and send it.
Last updated
Audience: Doctor
This guide shows the whole journey, from recording to sending the letter.
1. Open the patient
- Go to Patients and click the eye icon (View Profile) next to the patient.
- New patient? Click Quick Record in the sidebar instead and enter their details.
2. Record
- On the Start Recording tab, choose In-Person or Telehealth.
- Press the record button and speak normally. Use pause and stop as needed.
3. Create the letter
- Press stop, then click Generate Letter.
- Choose the type in Select Letter Type (for example Initial Consultation).
- Click Process Recording. Arvi secures the recording, processes the audio and creates the letter. This usually takes 25–50 seconds.
- When you see All Done!, you're taken to the Letters page.
4. Check and approve
- Open the letter in My Drafts and read it carefully.
- Edit anything that needs changing.
- Click Approve.
5. Send
- Click Send Letter.
- Choose the recipients and send.
[Screenshot: each step]
Every letter is a draft written by AI. Always check it before you approve and send it.